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1-Day High-Impact Communication: Persuasive Messaging and Structured Delivery

This one-day capability development programme strengthens five priority areas:
- Persuasive Communication
- Structured Messaging Frameworks
- Impactful Delivery
- Memory & Recall Discipline (including responsible AI-enabled support)
- Operational Alignment Across Teams

The focus is on elevating communication standards to ensure clarity, consistency and credibility in stakeholder-facing and internal engagements.

Profile of Diana Rahman

Diana Rahman is an ICF-ACC certified coach, an ACTA/ACLP-certified corporate trainer, and a seasoned people development professional with over 25 years of experience in training, coaching, and professional development. She holds a Diploma in TESOL (Distinction) from the London Teacher Training College and a Diploma in Professional Image from Color Me Beautiful (USA).

She began her career in the banking industry, spending six years in a credit card centre where she gained valuable hands-on experience in client relations, customer service, and operational processes. This early exposure provided her with a strong understanding of workplace dynamics, communication challenges, and the resilience required to perform in fast-paced environments.

Over the past two decades, Diana has dedicated her career to training and coaching leaders and teams across various industries. Her areas of expertise include interpersonal communication, public speaking, conflict management, stress management, resilience, critical thinking, personal branding, social and cross-cultural etiquette, social graces and dining etiquette, psychological first aid, and mental agility. Her training programmes are highly practical, interactive, and designed to address real workplace challenges.

Diana is also a Certified Trainer in Grooming, Business Etiquette, and Dining Etiquette, focusing on professional presence, effective communication, and personal branding. She has appeared on several television programmes on Channel 5, Suria, Vasantham Central, Channel U, CNBC Asia, and Channel NewsAsia, where she shared insights on professional image and communication.

In addition, Diana is the co-founder of two companies, including a digital marketing and technology solutions agency that leverages AI systems. Her entrepreneurial experience enables her to bring practical business insights and real-world perspectives into her training and coaching.

Following her banking career, Diana spent 10 years with Jill Lowe International as an Image Consultant, where she helped professionals strengthen their personal branding, professional presence, and etiquette.

She is also a certified memory trainer and the co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022.

Diana is known for delivering highly engaging, credible, and relatable training that focuses on practical application and measurable results.